Last updated: August 2026

Eligibility
Most unused items in original condition may be refunded within 30 days of delivery. Final-sale or perishable items may be excluded and will be labeled on the product page.

Process
1. Contact support@silomart.com with your order ID
2. Receive return instructions
3. Ship the item back using a trackable method
4. After inspection, refunds are issued to the original payment method

Timing
Refunds typically appear within 5–10 business days after approval, depending on your bank or card issuer.

Damaged or incorrect items
If something arrives damaged or wrong, contact us within 7 days with photos — we will prioritize a refund or replacement.